Privacy Policy

usurvey.it is operated by Elyze Solutions Sàrl, Switzerland. Contact: [email protected].

We collect account information such as your name, email address, authentication state, workspace membership, billing status, and security settings.

If you sign in with Google, we receive the basic profile and email information needed to create or access your account. We use that Google user data only for authentication and account access.

We store survey content, respondent answers, uploaded files, exports, audit-relevant timestamps, and operational logs needed to provide the service.

We use data to operate the survey workspace, authenticate users, protect accounts, process billing, generate exports, send service emails, and respond to support requests.

AI features use the survey context you submit to generate or revise survey content. We keep AI usage tied to the workspace action so owners can understand what changed.

We do not sell personal data. We do not use Google user data for advertising.

We share data with infrastructure and service providers only when needed to run the product, including hosting, database, email delivery, storage, analytics, billing, authentication, and AI providers.

Data is disclosed through secured provider dashboards, API calls, encrypted HTTPS connections, signed webhooks, exports requested by workspace users, or professional support communications when needed to operate the service, process payments, investigate support requests, or comply with law.

Workspace owners control who they invite and which survey links, analytics views, and exports they share outside the workspace.

Workspace data is kept while the account or workspace is active, unless a shorter retention period is configured or deletion is requested.

Some records may be retained when required for security, billing, abuse prevention, legal compliance, or reliable backup operations.

We use access controls, HTTPS, account verification, role boundaries, protected sharing controls, webhook signature verification, rate limits, environment separation, backups, monitoring, and operational logging to protect the service.

No internet service can be guaranteed perfectly secure, so users should limit survey access to the right people and avoid collecting unnecessary sensitive data.

You can update account details, manage workspace access, export survey data, and request deletion or correction by contacting support.

Respondents should contact the survey owner first for requests about a specific survey response, because the workspace owner controls the survey purpose and audience.