Support

Email [email protected] for account, billing, workspace, survey, export, or respondent access questions.

Include your account email, workspace name, survey link, invoice or checkout reference, and a short description of the issue when relevant.

Contact support for failed checkout attempts, missing plan access, duplicate payments, refunds, cancellations, invoice questions, or dispute follow-up.

If a payment provider receipt or invoice is available, include its reference so support can locate the payment quickly.

usurvey.it is operated by Elyze Solutions Sàrl, Switzerland.