Legal
Terms of Service
These terms govern access to and use of usurvey.it by workspace owners, members, and invited users.
Last updated: May 13, 2026
Using the service
usurvey.it is operated by Elyze Solutions Sàrl, Switzerland.
usurvey.it provides survey creation, respondent collection, analytics, export, sharing, and workspace administration tools.
You are responsible for the surveys you create, the people you invite, the data you collect, and the instructions you give to respondents.
Accounts and access
You must keep account credentials secure and maintain accurate workspace membership. Workspace owners are responsible for assigning appropriate roles.
Google sign-in may be used for account access. If Google access is removed or unavailable, you may need to use another supported sign-in method or contact support.
Acceptable use
You may not use the service for unlawful activity, spam, credential collection, malware, harassment, deceptive surveys, or attempts to disrupt the service.
You may not attempt to bypass rate limits, security controls, billing controls, authentication, or workspace permission boundaries.
AI features
AI-assisted builder features can draft or revise survey content, but you remain responsible for reviewing the result before publishing or sending a survey.
AI output may be incomplete or inaccurate. Do not rely on it as legal, medical, financial, or professional advice.
Billing and plans
Paid plans, usage limits, billing cycles, and included features are presented during checkout or in the product. Taxes and third-party payment processor terms may apply.
Access to paid features can be limited, downgraded, or suspended if payment fails, a subscription ends, or abuse is detected.
Availability and changes
We aim to provide a reliable service, but availability can be affected by maintenance, infrastructure providers, security incidents, or external services.
We may update product features, limits, prices, and these terms. Material changes will be reflected on this page or communicated through the service when appropriate.
Contact
For support, legal, or billing questions, contact Elyze Solutions Sàrl at [email protected] or use https://usurvey.it/support.
Privacy
Use of the service is also governed by the usurvey.it Privacy Policy at https://usurvey.it/privacy.
By using the service, you confirm that you have the rights and notices needed to collect and process survey data in your workspace.
Contact
Questions about these terms or privacy practices can be sent to [email protected].